Frequently Asked Questions
FAQ
Answers to questions we receive most often. If your question is not covered here, please feel free to contact us.
About Our ServicesHow do you price your services?
Pricing depends on project scope, scale, and duration. Custom development uses fixed-price quotes after requirement definition; consulting and PMO support are typically month-to-month time-and-materials engagements. Initial discovery and quoting are free of charge.
About Our ServicesDo you work with individuals and startups?
Yes. We support clients from seed-stage startups to listed enterprises. We tailor the engagement style — MVP development, PoCs, fractional CTO advisory — to your stage.
Engagement ProcessHow long do projects typically take?
Small web apps and AI PoCs run 1–2 months, business systems 3–6 months, full cloud infrastructure builds 2–4 months. We commit to a concrete schedule once requirements are defined.
Technical CoverageWhat can you actually do for AI integration?
We build automation systems with generative AI (Claude, ChatGPT, Gemini), implement RAG over internal knowledge bases, develop AI agents and chatbots, and run internal enablement for AI coding tools such as Claude Code. Our CEO actively publishes on these topics on Udemy.
About Our ServicesCan you take over maintenance of an existing system?
Yes. We frequently take over systems originally built by others. We start with an honest assessment of the existing code and infrastructure, share whether continued maintenance is feasible, and then proceed.
Engagement ProcessWhat is the engagement flow from inquiry to kickoff?
(1) Inquiry via the contact form or email → (2) 30–60 min free discovery call → (3) Requirements alignment and quotation → (4) NDA and master services agreement → (5) Kickoff and start. Engagement can begin as quickly as 1–2 weeks from first contact.
Engagement ProcessDo you support remote and nationwide engagements?
Yes. We work nationwide and remotely by default (Google Meet, Zoom, Slack Huddle). On-site meetings within the Tokyo area are available on request. Overseas engagements are also welcome.
Technical CoverageHow do you handle confidentiality and security?
We sign an NDA before substantive discussions. Client data is handled within secure AWS environments, with no unnecessary export. When using generative AI services, we use enterprise plans or APIs with training opt-out enabled, so your data is never used to train models.
If your question is not answered here, please feel free to reach out.